Guidance for Viewers / Potential Tenants

Occupied Properties

No viewings can take place if any occupier or viewer is displaying symptoms of the coronavirus, is self-isolating or shielding. Viewers / Existing Occupants need to confirm their status prior to the viewing taking place.

 

To minimise the number of property viewings any potential tenant will, where possible, have carried out a virtual viewing and completed other checks to ensure that the property is of genuine interest.

 

Agreed property visits will be pre-booked and for the shortest amount of time in order to achieve the necessary outcome.

 

Agreed property viewings will be accompanied by the agent.

 

Any visit should be undertaken under the social-distancing guidelines always maintaining a distance of at least two metres. In some properties this may prove to be difficult and alternative plans may be needed such as simply allowing a potential tenant to look around whilst the agent waits in another room or outside.

 

Prior to the visit, the occupier will have been asked to clean surfaces, door handles, stair handrails etc. and ensure that internal doors are opened. The occupier will, where possible, be asked to remain outside the property whilst the viewing is taking place.

 

Before the viewing can be carried out the viewer must declare their status to the agent and re-confirm that they have not been displaying symptoms, have not started shielding or self-isolating since last contact.

Viewers, must wear their own mask bring hand sanitiser and disposable gloves if possible. You will not be allowed to view the property without these. We can also provide disposable gloves and single use over booties to use over footwear. The wearing of these is mandatory.

The internal doors, where possible, will be left open to avoid contact with surfaces such as door handles.

You should, where possible, avoid touching any surfaces. Open any closed doors gently with your feet or use a disposable towel to open door handles.

At the end of the visit you should again use hand sanitiser to clean your hands thoroughly.

 

Guidance for visits to a vacant property

Where you are carrying out a visit to a vacant property, try not to touch anything with your hands. Keep your hands in your pockets. Where possible, doors will be left open. Use your feet / paper towel to open any closed doors.

 

Avoid touching surfaces such as door handles, stair handrails etc.  If you accidentaly touch any surface, clean it with a tissue and hand sanitiser and inform the agent accompanying your viewing.

 

Viewers, must wear their own mask bring hand sanitiser and disposable gloves if possible. You will not be allowed to view the property without these. We can also provide disposable gloves and single use over booties to use over footwear. The wearing of these is mandatory.You should bring your own hand cleaning products, e.g soap and towel and clean your hands regularly.

At the end of the visit you should again use hand sanitiser to clean your hands thoroughly.

Click Here for the full set of guidance. The above summary is not intended to replace it.

https://www.gov.uk/guidance/government-advice-on-home-moving-during-the-coronavirus-covid-19-outbreak

Click Here for additional guidance. The above summary is not intended to replace it.

https://www.gov.uk/guidance/working-safely-during-coronavirus-covid-19/homes#homes-3-3